Customer Support

We're here to help you with any questions or concerns

Email Support

Send us an email and we'll get back to you within 24 hours.

support@shobbit.com

SafeZone Support

For SafeZone-related issues, account problems, or authentication help, contact SafeZone support directly.

Visit SafeZone Support

Use the SUPPORT hexagon in SafeZone for assistance

Frequently Asked Questions

How do I place an order?

Browse our products, add items to your cart, and proceed to checkout. You'll need to be logged in with your SafeZone account to complete your purchase.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can also check your order status in your account dashboard.

What is your return policy?

We accept returns within 30 days of purchase. Items must be unused and in original packaging. Visit our Returns page for more details.

How do I reset my password?

Since we use SafeZone authentication, please visit SafeZone to reset your password or contact SafeZone support for assistance.

How do I become a merchant?

If you're logged in with a SafeZone account, you can access the Merchant Portal from the navigation menu. You'll need to set up your merchant profile first.

Additional Resources

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